Plain English, no small print. Last updated October 2026.
For everyone
Tryvo helps people find and run local activities. We don't run the activities ourselves — each provider is responsible for their own sessions.
Be kind and respectful. Bullying, harassment, hate, threats or abuse of any kind means your account can be removed.
Tryvo is neutral. No political, religious or ideological promotion is allowed.
Give honest, accurate details and keep your password private.
If something feels wrong, use Report abuse. Reports can be anonymous and go straight to our admins. In an emergency call 999.
We use your details only to run Tryvo — bookings, reminders, safety and anonymous impact numbers. We never sell your data.
You can ask us to delete your account at any time.
We may update these terms. If anything important changes, we'll tell you in the app.
Young people (11–18)
You must be aged 11 to 18 to book as a young person.
If you're under 16, a parent or guardian must OK your bookings.
Book only what you plan to go to, and cancel if you can't make it so someone else gets your place.
Follow the leader's instructions and the venue's rules so everyone stays safe.
Any medical, allergy or accessibility details you add are only shared with leaders of sessions you book.
Ratings and comments must be honest and polite. Comments go privately to the organiser.
Parents and guardians
By approving a booking you give consent for your child to take part in that activity.
Keep your contact details, and your child's medical and accessibility details, up to date.
You're responsible for getting your child to and from sessions unless the provider says otherwise.
You can see your child's bookings, consent status and provider contacts in the Family Hub.
Activity and service providers
You're responsible for your sessions, including safeguarding, risk assessments and suitable insurance.
Anyone leading sessions with under-18s must have appropriate DBS checks and follow safeguarding good practice.
Listings must be accurate. Listings and key changes are reviewed by Tryvo before going live.
Free activities must be free for everyone — no charges, extras or paid upgrades on a free listing.
Attendee details (names, medical, accessibility and parent contacts) are confidential. Use them only to run the session safely, never for marketing, and never share them.
Promotions only show you anonymous totals. Targeting never uses gender, race, religion or politics.
Paid promotions are charged as shown at checkout and aren't refundable once messages have been sent.
Tryvo may pause or remove listings that break these terms or put young people at risk.